IT Services

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On Site Services

Remote Assistance

Remote Assistance

On sight computer services are performed at an hourly rate, with a half hour minimum for local (Monroe/West Monroe). Travel fees apply outside a half hour radius.

  • Desktop troubleshooting
  • Desktop install, setup, configuration
  • Server troubleshooting
  • Server install, setup, configuration
  • Server Administration
  • Network equipment install, configuration
  • Wireless access
  • Network troubleshooting



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Remote Assistance

Remote Assistance

Remote Assistance

Can't bring it in? If you can access the Internet, we can assist you where you are, while you watch. We provide this service in 15 minute increments, to both business and residential.  

  • Desktop trouble shooting
  • Printer communication issues
  • Office, QuickBooks, Email assistance
  • Network issues
  • For virus and malware we recommend bringing in if at all possible.


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Support Plans

Remote Assistance

Support Plans

Business customers with more frequent needs may be interested in a support plan, billed monthly, to help with budgeting for IT services costs. Support plans may include:

  • Remote desktop support 
  • Remote server administration 
  • Remote network administration
  • Computer health monitoring and maintenance
  • Installation and annual renewal of security software
  • Elevated response time
  • Reduced on site labor rates