IT Services
On Site Services
On sight computer services are performed at an hourly rate, with a one hour minimum for local (Monroe/West Monroe). Travel fees apply outside a half hour radius.
- Desktop troubleshooting
- Desktop install, setup, configuration
- Server troubleshooting
- Server install, setup, configuration
- Server Administration
- Network equipment install, configuration
- Wireless access
- Network troubleshooting
- Security software installation
Remote Assistance
Can't bring it in? If you can access the Internet, we can assist you where you are. We can offer remote computer services and IT services while you watch. We provide this service in 15 minute increments, to both business and residential.
- Desktop trouble shooting
- Printer communication issues
- Office, QuickBooks, Email assistance
- Network issues
- Server troubleshooting
- For virus and malware we recommend bringing in to our shop if at all possible.
Support Plans
Business customers with more frequent needs may be interested in a support plan, billed monthly, to help with budgeting for IT services costs. Support plans may include:
- Remote desktop support
- Remote server administration
- Remote network administration
- Installation and annual renewal of security software
- Elevated response time
- Reduced on site labor rates
Windows 10 End of Life
If you are a Windows 10 user, you will begin to see notifications informing you that Windows 10 will be unsupported after October 14, 2025 - this means no more security updates or fixes. Computers that receive these notices are not eligible for upgrade to Windows 11. Questions, or if you are ready to move to a computer with Windows 11, give us a call.